# How can I fix the “Invalid Account” error in MetaTrader?

Canonical: https://www.midasfx.com/faq/how-can-i-fix-the-“invalid-account”-error-in-metatrader

The “Invalid Account” message on a trading application indicates to one of two possible things done wrong in the logging process:



- Incorrect, or incorrectly typed in, account number

- Incorrect, or incorrectly typed in, MT4/5 application password (not the Client Office password)


Solution  

If you have correctly typed in your account number and properly selected a trading server, please try by setting a custom MT4 application password first, and then re-doing the logging process by using the newly set password.
  — MT4 custom password can be set in within of your Client Office in less than a minute, here’s how:

Live Accounts
Procedure on how to set a new MT4 application’s password for a Live trading MT4 account:



- Login to your Client Office (http://my.midasfx.com)

- Then go to Live Accounts section (https://my.midasfx.com/account/list) in Private Office

- Initiate password reset procedure as per attached screenshot.

- Check your email inbox (or alternatively junk/spam folder) for password reset email.

- Follow the link inside received email and set new password for your trading account.


Demo Accounts
Procedure on how to set a new MT4 application password for a Demo trading MT4 account:



- Login to your Client Office (http://my.midasfx.com)

- Then go to Demo Accounts section  (https://my.midasfx.com/account/listdemo)in Private Office 

- Reset password as per attached screenshot.

- Check your email inbox (or alternatively junk/spam folder) for password reset email.

- Follow the link inside received email and set new password for your trading account


The “Invalid Account” message on a trading application indicates to one of two possible things done wrong in the logging process:



- Incorrect, or incorrectly typed in, account number

- Incorrect, or incorrectly typed in, MT4/5 application password (not the Client Office password)


Solution  

If you have correctly typed in your account number and properly selected a trading server, please try by setting a custom MT4 application password first, and then re-doing the logging process by using the newly set password.
  — MT4 custom password can be set in within of your Client Office in less than a minute, here’s how:

Live Accounts
Procedure on how to set a new MT4 application’s password for a Live trading MT4 account:



- Login to your Client Office (http://my.midasfx.com)

- Then go to Live Accounts section (https://my.midasfx.com/account/list) in Private Office

- Initiate password reset procedure as per attached screenshot.

- Check your email inbox (or alternatively junk/spam folder) for password reset email.

- Follow the link inside received email and set new password for your trading account.


Demo Accounts
Procedure on how to set a new MT4 application password for a Demo trading MT4 account:



- Login to your Client Office (http://my.midasfx.com)

- Then go to Demo Accounts section (https://my.midasfx.com/account/listdemo) in Private Office 

- Reset password as per attached screenshot.

- Check your email inbox (or alternatively junk/spam folder) for password reset email.

- Follow the link inside received email and set new password for your trading account