No, we do not process payments to third-party accounts. You may only withdraw funds to your own account.
How can we help you?
Withdrawals
Can I withdraw funds to my friend’s/family’s account?
How can I add more withdrawal options to my account?
Please note that as per our payments terms and conditions publicly stated on our Funding page here: https://midasfx.com/funding
For all withdrawals up to the total deposited amount, you must use the same payment option as you used for deposits. The rest can be withdrawn using any payment method.
After you have withdrawn all of your previous deposits using the same payment method you used for deposits other withdrawal options will be enabled in your Client Office.
How do I cancel a withdrawal that has not yet been processed?
You may cancel a withdrawal request from your Client Office >> Payment History section — https://my.midasfx.com/payments
From there, please locate the request and click the “Cancel” button right below its Status.
Note: You may only cancel “Pending” or “Confirmed” withdrawal requests.
How do I make a withdrawal and what methods can I use?
You may place a withdrawal request in your Client Office >> Withdrawal section, by selecting one of the available methods.
The availability of methods is determined by your country of residence and the previously used deposit method(s).
The above is based on the following payment rule:
For all withdrawals up to the total deposited amount, you must use the same payment option as you used for deposits. The rest can be withdrawn using any payment method.
The full payments Terms and Conditions can be found on our website — https://www.midasfx.com/funding
How do I withdraw with cryptocurrency?
We offer several cryptocurrencies for deposits and withdrawals. Certainly the most popular is Bitcoin. Please find below a guide explaining how to withdraw using Bitcoin via Coinbase (regulated cryptocurrency exchange in the United States), however, note that you may use any bitcoin wallet/exchange of your choice.
- Sign up with www.coinbase.com
- After you open up your account, please click on Portfolio at the top and then click on Bitcoin.
You will be directed to your Bitcoin Portfolio page, shown in the below image.
- Click on Receive and then the icon as shown to the right of the Bitcoin address in order to copy it. This will copy a long string of random letters and numbers.
- Paste the generated address onto our website shown in the below image.
After you submit and confirm your Bitcoin withdrawal in this fashion, wait until your coins are sent to your Coinbase account.
How long will my withdrawal take?
Our average processing time is within 24 hours during business days (Monday-Friday).
Please note that we do our absolute best to send the funds to you within the day, however, when there is an increased amount of withdrawal requests in the processing queue, the processing time may extend to up to 48 hours.
Note: Withdrawal requests are not processed during weekends or holidays.
What are the Minimum and Maximum Withdrawal amounts?
There are no limitations on the minimum nor maximum amount you can withdraw, using any method.
What is a withdrawal PIN code and where do I find it?
There are no limitations on the minimum nor maximum amount you can withdraw, using any method.
What is an internal transfer? Is there a fee? How long will it take?
Internal transfer is a method to transfer the balance from one account to another. It is not a payment method for deposit/withdrawal.
If you wish to make an Internal Transfer:
1. Log in to your Client Office and go to the Withdrawal section. Select Internal transfer — https://my.midasfx.com/withdrawal/inner
2. Enter your PIN Code. PIN code was sent to your registered email address when your account with us is verified. You can also reset your PIN code from your Client office. Go to Edit Profile then click reset PIN code. https://my.midasfx.com/profile/resetPassCode
3. Select accounts from and where you wish to make a transfer then click the Send Request button.
Internal transfers between the same currencies are completely free, however, internal transfers between trading accounts that require currency conversion attract a 1.5% conversion fee.
Internal transfers are done instantly once confirmed.
What is a blockchain confirmation?
Yes, you can be logged to multiple MetaTrader platforms (both desktop and mobile) at the same time with the same trading account.
Where can I check my withdrawal status?
Yes, you can be logged to multiple MetaTrader platforms (both desktop and mobile) at the same time with the same trading account.
Where can I check my withdrawal status?
Yes, you can be logged to multiple MetaTrader platforms (both desktop and mobile) at the same time with the same trading account.
Where can I track my Bitcoin withdrawal?
Once your withdrawal request is processed we will notify you by email. To track the transaction, paste the receiving Bitcoin address into a Bitcoin explorer, such as — https://www.blockchain.com/search
Please note that cryptocurrency transactions are not instant.
The time it takes for the coins to be made available in your Bitcoin wallet, depends on the number of confirmations your Bitcoin wallet provider requires before they consider the transaction completed (usually it is 6 confirmations). The time it takes for these confirmations to appear depends on the Bitcoin network itself. This can take anywhere between several minutes to hours.
